Foundever Claimed Company
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. read more
I loved the product since the beginning because it's always being updated and you get challenges but then when I found the poor job done by the coaches and support staff I got really disappointed, also realizing that you're skills are not good enough to get recognizition
What are some of the best things about your team?
My team is great, my coworkers are amazing people always willing to help and get you a smile
Why do you feel undervalued and what would make you feel better about your compensation?
The bonuses are really hard to get and we sent a survey and almost everyone agreed on getting the money instead of the gift card. The salary for a tech support account is the lowest considering the other job offers in the city
What does the leadership team need to get better at?
We are always doing our best for the company and the management team instead of making it easier makes it harder, now that we are working from home there's always a lack of communication. Also it feels like if you want to get promoted you must have someone to help you not just having the skills requ
Other Employee Reviews for Foundever
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