Foundever Claimed Company
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. read more
Overall I've seen that the company is willing help the employees and is a stable company.
What do you like best about the leadership team?
We all get along, good communication.
What are some of the best things about your team?
We help each other and we all get along.
What makes you most happy at work?
The payment, environment and colleagues
What is most positive about the culture and environment at your company?
Is a multicultural company and embraces the value of listening to others.
Why do you feel undervalued and what would make you feel better about your compensation?
Better salary, more discounts in different store like Walmart, Union, Siman, Sinsa, Playless shoes, etc. Bonus for attendance and different metrics. In my Miles Store to lower the prices.
What's going wrong and how can it be improved?
Have more waiting time after each call so we can rest a bit also have a pay rise because the camping is stressful, have a good environment not to get agents stressful.. instead coaches should treat u in a positive way that makes agents feel useful
What does the leadership team need to get better at?
They have to improve on the activities they do .. is unfair having just raffle instead they should reward people that are doing their best to be on goal.. also would be great to have paid rise because are always pushing with performance and campaign does not have any time to rest
What needs to change to make the company culture better?
Have more waiting so we will have time to rest and be able to reach the best performance also have more activities that really encourage you to continue working with the company and the campaign.. have bonus if u reach the goal of ur performance and have people willing to help with honest
Other Employee Reviews for Foundever
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