Foundever – It used to be great, but now I don't even know. | Comparably
Foundever Claimed Company
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. read more
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EMPLOYEE
PARTICIPANTS
4898
TOTAL
RATINGS
142001

It used to be great, but now I don't even know.

What do your coworkers need to improve and how could you work together better?

they need to do their job

What do you like best about the leadership team?

they provides real time updates

What are some of the best things about your team?

constant communication, open jokes, stories

What is most positive about the culture and environment at your company?

I don't think of any.

What is most positive about the culture and environment at your company?

They offer work from home.

What does the leadership team need to get better at?

focus on the real problem, not just on numbers.

What's going wrong and how can it be improved?

Don't be afraid to let go of those headache people.

What's going wrong and how can it be improved?

Time to upgrade the tools, computers. Salary increase and tenureship pay.

Why do you feel undervalued and what would make you feel better about your compensation?

no salary increase, no perks for tenured agents, no compensation for tenured agents.

Why do you feel undervalued and what would make you feel better about your compensation?

For people working for the company for over 10yrs doesn't have any difference from the newhires. No compensation nor additional pay for staying that long.

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