Foundever Claimed Company
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. read more
Horrible. My onboarding was totally confusing, there are no process. I took 30 days to get a phone number, my bonification was not presented to me and the english classes are not for everyone. My boss said she has no time to take care of our team and select the prefered ones.
What is the best part about your compensation package?
The package is the same as the market. Nothing different.
What are some of the best things about your team?
They are very technicall skilled however doesn't have strategic view.
What does the leadership team need to get better at?
Be clear on their goals and job descriptions and roles. Everything is hugelly openned and everyone does everything, without control and rework.
What needs to change to make the company culture better?
Organization in the teams. Very specific functions and people doing the job they are hired to. Everybody does evertyhing and has not clear direction about what should be done.
What's going wrong and how can it be improved?
My team is made of gossip people, who likes to talk about each other or people that they don't like. The environment is political and not results oriented, what makes things difficult to happen. I was hired to do one thing and work with projects that has no any connection with my profile, for exampl
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