Foundever Claimed Company
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. read more
lack of engagement from the management team.
What do your coworkers need to improve and how could you work together better?
team work. lack of team work.
What needs to change to make the company culture better?
listen to the support, provide the right tools and equipment to the agents before demanding any KPIs
What do you like best about the leadership team?
none for this year, majority of the support group resigned w/o any actions from the leadership to retain them
Why do you feel undervalued and what would make you feel better about your compensation?
No OT payouts yet you have to render OT in order to complete the task provided to you. No additional allowance or hazard pay yet you are ask to report on site. No additional package or allowance when they sent you to other sites to support lunching of the program. no shuttle
Other Employee Reviews for Foundever
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