Foundever – Bittersweet, I'd say the company has a few areas of opportunities that can be addressed quickly if they take the time to hear our feedback. | Comparably

Foundever – Bittersweet, I'd say the company has a few areas of opportunities that can be addressed quickly if they take the time to hear our feedback.

Foundever Claimed Company
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. read more
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EMPLOYEE
PARTICIPANTS
4898
TOTAL
RATINGS
142001

Bittersweet, I'd say the company has a few areas of opportunities that can be addressed quickly if they take the time to hear our feedback.

What do you like best about the leadership team?

They should raise our salaries

What's going wrong and how can it be improved?

Better salary, better tools, etc.

What are some of the best things about your team?

We are always Open to feedback and don't hesitate to help to each other when needed.

Why do you feel undervalued and what would make you feel better about your compensation?

Every month we get more extra job to handle without being economically compensated. I consider we as employees should get a raise in our base salary just like other BPO companies are doing.

What needs to change to make the company culture better?

Give more growth opportunities to those who deserve it, not just because some of them are "popular" among the management Team. There is a Lot of potential being rejected because they don't have the chance to prove it.

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