Foundever – I've learned a lot about how a call center works and about the system I work with. | Comparably

Foundever – I've learned a lot about how a call center works and about the system I work with.

Foundever Claimed Company
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. read more
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EMPLOYEE
PARTICIPANTS
4898
TOTAL
RATINGS
142001

I've learned a lot about how a call center works and about the system I work with.

What do you like best about the leadership team?

The great support and friendliness.

What is the best part about your compensation package?

E v e r y t h i n g.

What is most positive about the culture and environment at your company?

E v e r y t h i n g.

What are some of the best things about your team?

They all work well, some are a bit newer and still need to learn new stuff and follow certain documentation processes but overall, they do a great job.

What makes you most happy at work?

Well, there's good and bad days. But I'm happy when I'm able to help the customer and the customer shows they are satisfied. Other times it can be a mess due to the fact that other agents don't work well and makes a chain of bad events.

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