Foundever Claimed Company
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. read more
Frustrated, unhappy and demotivated. No improvement for the past decade.
What is most positive about the culture and environment at your company?
I can't think of one; coffee only
What are some of the best things about your team?
Competitive, loyal, optimistic, fighter, caring
What does the leadership team need to get better at?
Care for the agent, even simple Thank you and appreciation matters
What's going wrong and how can it be improved?
We always have surveys, but we are not being heard.The stigma continues.
Why do you feel undervalued and what would make you feel better about your compensation?
Pls check the loyalty for the associates; 3, 5, even more than 10years agents do not have "growth" either w/c way. Top agents, perfect attendance, skills, doesn't match w/ the laminated paper awards being provided. Align the compensation as to what it should be as we are handling international acct
Other Employee Reviews for Foundever
×