Foundever Claimed Company
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. read more
Need Experience team members or transfer the employees to other department where their interest lies.
What does the leadership team need to get better at?
Need projects, Advanced Analytics tools, Experience team members, More internal job posting, Less hope from inexperienced people and stop asking unnecessary reports with unrealistic deadlines
What needs to change to make the company culture better?
Notice period should be reduced to 30 - 45 days. Management should mandatory allow employees to take 10-15 holidays in a year. Employee should get promoted after 5 years. More IJPs should roll out. If a team has less than or equal to 3 members, management should hire 2-3 employees for backup.
What's going wrong and how can it be improved?
Notice period should be reduced to 30 - 45 days. Management should mandatory allow employees to take 10-15 holidays in a year. Employee should get promoted after 5 years. More IJPs should roll out. If a team has less than or equal to 3 members, management should hire 2-3 employees for backup.
Why do you feel undervalued and what would make you feel better about your compensation?
No promotion in past 6 years of my work experience. A senior position role would be great with Lateral movement / IJP where the employee is keen to work at rather than working for demotivated department with unnecssary workload. Appraisal of only 2%. Inflation is at 5-6 %. Appraisal should be of 15%
Other Employee Reviews for Foundever
×