Foundever Claimed Company
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. read more
Overall, the company is good, but needs improvement in some long-term aspects, such as agent compensation.
What is most positive about the culture and environment at your company?
Youth culture, sports and health incentive campaigns.
What do you like best about the leadership team?
They are good leaders, committed to the company's alignments and seek to develop employees to perform an excellent job.
What are some of the best things about your team?
Good people willing to look for solutions to improve the environment and the processes carried out in the function.
Why do you feel undervalued and what would make you feel better about your compensation?
I believe that the benefits are not very rewarding and that the remuneration is not compatible with the market for the function performed.
What's going wrong and how can it be improved?
The company carries out incentive campaigns and adopts practices to improve the environment, but operations are divided and it is no use for the company to adopt a practice and not align it with operations. Content exists, but there is a lack of provision for operators to actually participate.
Other Employee Reviews for Foundever
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