Foundever – Sitel is a people driven organization. The bottom first approach makes our leadership standout. Every decision taken is keeping the first line of workers in mind. While we do have opportunities, we are willing and open to learn and bring positive changes. | Comparably

Foundever – Sitel is a people driven organization. The bottom first approach makes our leadership standout. Every decision taken is keeping the first line of workers in mind. While we do have opportunities, we are willing and open to learn and bring positive changes.

Foundever Claimed Company
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. read more
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EMPLOYEE
PARTICIPANTS
4898
TOTAL
RATINGS
142001

Sitel is a people driven organization. The bottom first approach makes our leadership standout. Every decision taken is keeping the first line of workers in mind. While we do have opportunities, we are willing and open to learn and bring positive changes.

What makes you most happy at work?

Being able to provide best care for our customers.

What do you like best about the leadership team?

Transparency, Invested in our learning and development and above all, respectful

What are some of the best things about your team?

We always have each other's backs. Team takes on issues head on and work together for solutions

What is most positive about the culture and environment at your company?

Despite such a huge merger of two large entities, we never felt outsiders. From day one, Sitel has been welcoming and feels like home

Why do you feel undervalued and what would make you feel better about your compensation?

The practice of TGP vs the CTC is extremely confusing. No one, including the BHRs understand the calculations. Salary components should be easy to understand and should reflect in our accounts as discussed.

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