Foundever Claimed Company
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. read more
Since Sitel buy SYKES my experience has been bittersweet, Sitel is a big player with many interesting and good practices. But it weakness is change management and it had affected Legacy SYKES employees experience, we dont feel we belong to Sitel.
What are some of the best things about your team?
People are really intelligent and kind
What does the leadership team need to get better at?
Change Management, communications and create an inclusive culture
What needs to change to make the company culture better?
align culture statement with reality
What is the best part about your compensation package?
Salary, I consider tha sitel have a good salary baseline
What's going wrong and how can it be improved?
Take care about people, sitel prefers to worry more about profits
Other Employee Reviews for Foundever
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