Foundever Claimed Company
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. read more
it has be a roller coaster of information and emotions, there is a huge gap of information between training and the work environment, the supervisors, again think they are not qualified enough to be in charge of this persons, most of the people just think what should be the right but they are wrong.
What does the leadership team need to get better at?
better personal treatment, a whole training for how to manage a team will be very helpful, be more professional.
What's going wrong and how can it be improved?
I'm a musician, not a person who is interested in working for some company and dealing with other people issues, but the need is strong
What do your coworkers need to improve and how could you work together better?
They need to read the KA in order to understand why they are posted and besides read seriously the articles, they need to understand what they are reading, follow the proper workflow and use the common sense to solve their doubts
Other Employee Reviews for Foundever
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