Foundever – I used to work here since the company was managed by Sykes. With the Sitel administration, it does not feel like we as employees are important anymore as many benefits were removed from us. | Comparably

Foundever – I used to work here since the company was managed by Sykes. With the Sitel administration, it does not feel like we as employees are important anymore as many benefits were removed from us.

Foundever Claimed Company
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. read more
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EMPLOYEE
PARTICIPANTS
4898
TOTAL
RATINGS
142001

I used to work here since the company was managed by Sykes. With the Sitel administration, it does not feel like we as employees are important anymore as many benefits were removed from us.

What does the leadership team need to get better at?

More employee-focused decisions rather than revenue-focused ones.

What are some of the best things about your team?

There is a really good partnerhood.

What is most positive about the culture and environment at your company?

The technology where I work is very friendly.

What makes you most happy at work?

The freedom of making our decisions, working at my own pace, and not being rated every time with impossible metrics.

Why do you feel undervalued and what would make you feel better about your compensation?

The company takes advantage of "legal loopholes" to reduce employee benefits and make them feel as if their lives were not important.

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