Foundever Claimed Company
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. read more
I feel betrayed, angry and so disappointed.
Briefly describe your overall experience at your company
So disappointed, feeling overwhelmed, betrayed and frustrated being here.
What do you like best about the leadership team?
Just good enough, much more to improve.
What are some of the best things about your team?
They are great people to work with.
Why do you feel undervalued and what would make you feel better about your compensation?
Sitel group is not loyal at all.
What makes you most happy at work?
Being able to solve people's issues.
Why do you feel undervalued and what would make you feel better about your compensation?
Sitel staff is not loyal to their representatives.
What is most positive about the culture and environment at your company?
Too Many brilliant people around here, so much to learn
What's going wrong and how can it be improved?
You could offer more benefits, Pay a respectful salary for a bilingual position, you can start being more loyal to your oldest representatives.
What are some of the best things about your team?
Every single representative is doing their best, but This campaign is not well paid as deserved and we only got law benefits. Attrition is going up and you know this.
What is most positive about the culture and environment at your company?
Like i just said, The site is a Shame we can even have a Warm coffee, this is ridiculous, The benefits offered By Sitel Group are the less competitive and that is a fact.
What does the leadership team need to get better at?
Provide a follow up in the internal promotions, sharing genuine empathy will help. Sitel is Not loyal with the advocates with more terenure even though they have the kpi's on goal.
Other Employee Reviews for Foundever
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