Foundever Claimed Company
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. read more
Increment not done at time, Mediclaim Policy (Salary Slab is very high), No Night incentive, Techinical issue of Software tools IT Department can't solve every time.
What are some of the best things about your team?
We Interacting cofriends with daily basis.
What makes you most happy at work?
Collegues with the working and chatting.
What are some of the best things about your team?
i don't want to disclose.
Why do you feel undervalued and what would make you feel better about your compensation?
Increment. Mediclaim Policy Salary slab issue, no night incentive.
What is most positive about the culture and environment at your company?
Stop the Break: SAMS AUX System as soon as possible.
Why do you feel undervalued and what would make you feel better about your compensation?
Do Minimum 20% Appraisal Increment for Senior Agent Every Year required.
What needs to change to make the company culture better?
I want to need to be stop the punching Production Aux particular process in 9 hour job timing ever.
What does the leadership team need to get better at?
Most Important yearly Increment not done at time as well as we listened that 2024 year there is No Increment for Agent. In "Ally" Process those are working employees their Salary is very low and also there is no extra Incentives like Night Allowance; In R&R Awards Best Agent give only Rs.450 Amount.
What does the leadership team need to get better at?
If any Employee proficient in thier job as a agent, if he want to grow and interst of particular post then without any IJP or interview to hire that person want to upskill his position then give to him. And most important thing need to Appraisal on time need to be done.
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