Foundever – Overall Foundever has good values and goals, but put that into practice is not realistic at all and it challenging. | Comparably

Foundever – Overall Foundever has good values and goals, but put that into practice is not realistic at all and it challenging.

Foundever Claimed Company
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
4898
TOTAL
RATINGS
142001

Overall Foundever has good values and goals, but put that into practice is not realistic at all and it challenging.

What is most positive about the culture and environment at your company?

The positive feedback and the engagement activities

What do you like best about the leadership team?

My leadership team, care about agent needs and request

What are some of the best things about your team?

That we get along pretty well and we have good communication

What makes you most happy at work?

Being able to develop my agents and listen to their needs.

Why do you feel undervalued and what would make you feel better about your compensation?

They are too many task assigned and not enough time to complete them all. Additional the goals are not realistic to the LOB

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