Foundever – I still choose the former company. We are well compensated but since the merging of both companies, our salary decreased. | Comparably

Foundever – I still choose the former company. We are well compensated but since the merging of both companies, our salary decreased.

Foundever Claimed Company
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. read more
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EMPLOYEE
PARTICIPANTS
4898
TOTAL
RATINGS
142001

I still choose the former company. We are well compensated but since the merging of both companies, our salary decreased.

What are some of the best things about your team?

They are not afraid of expressing their feelings

What is most positive about the culture and environment at your company?

I don't have any idea since I'm working at home.

What's going wrong and how can it be improved?

Workload and underpaid. Management will assign task but they never increased our salary

Why do you feel undervalued and what would make you feel better about your compensation?

Undervalued and underpaid. The company should think that in this economy we need to bigger compensation

What does the leadership team need to get better at?

They should not always care about the metrics. They should ask their agents if we are happy with what are we doing.

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