Foundever Claimed Company
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. read more
It started very difficult, but it has been good lately
What do you like best about the leadership team?
They've given me a helping hand when needed
What are some of the best things about your team?
We help each other a lot.
What is most positive about the culture and environment at your company?
They are inclusive, which encourages to tolerance between us
What's going wrong and how can it be improved?
Some processes are hard, the time in a call is limited. Everyone expects you to perform well in quality, but our resources are limited
Why do you feel undervalued and what would make you feel better about your compensation?
Production and sales bonus are getting lesser over time, and processes and system are getting more challenging to make and use, monthly goals depend on seven different parameters to get $300, not worth the efforts. Our bonus depends on the amount of people on goal.
Other Employee Reviews for Foundever
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