Foundever – At the beginning as a new account. perfect, then they started changing to the worst path and now, I'm looking for something better | Comparably

Foundever – At the beginning as a new account. perfect, then they started changing to the worst path and now, I'm looking for something better

Foundever Claimed Company
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
4898
TOTAL
RATINGS
142001

At the beginning as a new account. perfect, then they started changing to the worst path and now, I'm looking for something better

What are some of the best things about your team?

Always ready to help, great environment

What's going wrong and how can it be improved?

Schedule, fastest respond and that they keep their promises

What needs to change to make the company culture better?

Care more for the employees, that at the end, are the ones that take care the company's clients

What do you like best about the leadership team?

The TMs are great, but the PM and Sup of the account are not interested on the agents we are only numbers

Why do you feel undervalued and what would make you feel better about your compensation?

The amount of work and the high standards are not equally paid, the salary is too low as the one in the market

×
Rate your company