Foundever – very positive when it comes to encouraging agents | Comparably
Foundever Claimed Company
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. read more
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EMPLOYEE
PARTICIPANTS
4898
TOTAL
RATINGS
142001

very positive when it comes to encouraging agents

Briefly describe your overall experience at your company

people are great, but salary wise it is not enough.

What is most positive about the culture and environment at your company?

comfortable area for work , friendly people

What are some of the best things about your team?

cheerful, easy going , and enthusiast.

What is most positive about the culture and environment at your company?

mental positivity and good working environment

What makes you most happy at work?

teamates and stories regarding life

What makes you most happy at work?

people i work with and salary

What are some of the best things about your team?

always laughing and very positive towards our monthly goals

Why do you feel undervalued and what would make you feel better about your compensation?

needs salary increase due to high commodity prices and basic needs are all high in prices

What does the leadership team need to get better at?

employee first/get more knowledge of the account policies and procedures. talk to agents regarding call flow and issues that needs to be addressed .

Why do you feel undervalued and what would make you feel better about your compensation?

we need to have some increase in rice and fare allowance since everything is getting higher like bills and fare rates are also increasing even our rice allowance is not enough.

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