Foundever Claimed Company
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. read more
Burned out to the point of developing anxiety, now I'm fuelled by apathy. Foundever broke me.
What is most positive about the culture and environment at your company?
That my working day ends
What's going wrong and how can it be improved?
Overstretched, underpaid and underappreciated resource with little to no support. No succession planning, reactive company vision. Chaos basically!
Why do you feel undervalued and what would make you feel better about your compensation?
The level of responsibility, workload and expectation at my middle management level would be paid considerably higher in any other company, even similar BPOs
What does the leadership team need to get better at?
Communicating and not doing a brutal restructure culling important roles then giving all their duties to people on minimum wage yet expecting the same quality and output
Other Employee Reviews for Foundever
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