Foundever Claimed Company
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. read more
Good experience. However, it declines in the advanced and right now I feel in a cage with the redundant process and the inflexibility from high positions.
What does the leadership team need to get better at?
Improving their management and treat with their employees.
What needs to change to make the company culture better?
Flexibility. You need to hear and take decisions with our feedback.
What are some of the best things about your team?
Loyalty, happiness, respect and they give a hand when it is needed.
What's going wrong and how can it be improved?
Giving us the expectations clearly and simplifying the process. We must complete some processes that are redundant.
Why do you feel undervalued and what would make you feel better about your compensation?
Yes, especially when we need to change our schedule and we try to switch it with our partners. Also, we haven't received a salary increase this year. We must survive with the same amount of money and all the things are more expensive than last year.
Other Employee Reviews for Foundever
×