Foundever Claimed Company
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. read more
A harrowing experience. It just kept getting worse. More work and responsibility for no more pay. Meetings with management which was in most cases an outright ambush attack to disorganize the team and make us feel helpless. Now I'm struggling with depression and cannot even pay for proper treatme
Briefly describe your overall experience at your company
I really wish I never took a job at Foundever, now I'm stuck in a company and a country that is draining the life out of me. I cannot move because I cannot afford it due to rising cost of living and a ridiculously low salary
Briefly describe your overall experience at your company
I enjoy the work from home model, although It would be prudent to have an wfh allowance, to cover wifi electricity, chair and desk.
What is most positive about the culture and environment at your company?
I really wish I could say anything here.
What does the leadership team need to get better at?
Listening to their employees, making long term plans
What's going wrong and how can it be improved?
Management is abusive and non transparent
What are some of the best things about your team?
We help each other when the company's training collapses
What is most positive about the culture and environment at your company?
I could say nothing positive if I am to be truthful
Why do you feel undervalued and what would make you feel better about your compensation?
Obviously more money(meaning a better base salary), a better PTO scheme and bonus scheme.
What do your coworkers need to improve and how could you work together better?
it not about the coworkers, its the environment that Foundever fosters that is toxic
Why do you feel undervalued and what would make you feel better about your compensation?
We are horribly underpaid. Most colleagues are starving at the end of the month
What's going wrong and how can it be improved?
Toxic management needs to be weeded out and salaries and recognition need to become better
What does the leadership team need to get better at?
Listening to their employees, Pay people more that just the absolute minimum. If you want real growth invest in your staff
What's going wrong and how can it be improved?
The whole energy from top management, poor equipment, bad pay, no leniency with bonus. And no general incentive for going the extra mile.
What does the leadership team need to get better at?
Seeing that the company is misusing their employees. Giving no raise for more work. We need more transparency in where the team is going, and what we should be doing.
What is most positive about the culture and environment at your company?
I really wish I had something. But nothing from management seems genuine as this company does "GOOD THINGS" just for optics. While doing the very least for the "foot-soldier" that's actually doing the work in the various projects.
What do your coworkers need to improve and how could you work together better?
We all need better salaries and benefits that make us want to go to work. To improve morale. We need transparency in what and where the team is going. Right now Management is compartmentalizing, so that only the "teachers pet" knows what happening.
Why do you feel undervalued and what would make you feel better about your compensation?
Higher salary with better incentives for extra work. I have worked two years across three different scopes without even considering the difference in responsibility and workload. Its highly unusual that you have a salary that has been "stuck" for the last decade while cost of living is soaring
Other Employee Reviews for Foundever
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