Foundever – Overall positive but sometimes some of the customers that we attend to are very rude | Comparably

Foundever – Overall positive but sometimes some of the customers that we attend to are very rude

Foundever Claimed Company
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. read more
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EMPLOYEE
PARTICIPANTS
4898
TOTAL
RATINGS
142001

Overall positive but sometimes some of the customers that we attend to are very rude

Briefly describe your overall experience at your company

I think that the overall experience is positive but it does have some downsides

Why do you feel undervalued and what would make you feel better about your compensation?

Other companies are offering more competitive salaries

What do you like best about the leadership team?

Their patience and understanding if I have any questions

Why do you feel undervalued and what would make you feel better about your compensation?

to just get paid more

What are some of the best things about your team?

They are very supportive and nice. They brighten up my day

What is most positive about the culture and environment at your company?

I like the different events we hold during the month which brings the moral up

What are some of the best things about your team?

I love how supportive the team is and I can always turn to them when I have questions

What makes you most happy at work?

My coworker next to me that I talk with during downtime and the jokes set by my supervisors

What's going wrong and how can it be improved?

The main reason for not wanting to come to work are the customer that scream or demand where their money is

What do you like best about the leadership team?

I like that they revise our calls and tells us what we are doing wrong and what can be improved without putting us down

What is most positive about the culture and environment at your company?

I like the events that we do at the end of the month. Really brightens up the mood especially the just dance and games

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