Foundever Claimed Company
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. read more
Unfortunately, I was expecting better before I was onboarding.
Briefly describe your overall experience at your company
Extremely bad wages. I feel like a slave.
Briefly describe your overall experience at your company
High expectations, low receives. Extremely unprofessional HR process.
Why do you feel undervalued and what would make you feel better about your compensation?
Arrange the wages FAIRLY! Arrange reasonable bonus
What does the leadership team need to get better at?
Being clear, being reasonable, being friendly
What do your coworkers need to improve and how could you work together better?
Hire ones can handle the job
What needs to change to make the company culture better?
Be FAIR but be reasonable FAIR
What does the leadership team need to get better at?
More experienced approach and feedbacks
What needs to change to make the company culture better?
Fair with employees. Be clear
What do your coworkers need to improve and how could you work together better?
Before hiring process, HR should choose CORRCT PPL to HIRE
What needs to change to make the company culture better?
Listen to everyone. Not the ones who put 5 stars
What do your coworkers need to improve and how could you work together better?
Do not hire anyone who has no skills as an advisor/agent.
What's going wrong and how can it be improved?
WAGES can be improved. Realistic feedbacks and comments should be done to employees.
What's going wrong and how can it be improved?
Remote is best. WFO is pretty painful regarding to the construction and failing amenities
What does the leadership team need to get better at?
Understand team's demands, escalate them to relevant departments if needed. Be clearer in every way and approach better & more professional.
What's going wrong and how can it be improved?
Payments, it doesn't worth to spend 8 hrs. I'm having 2nd freelance job to survive! Would you let me know how it can be improved?
Why do you feel undervalued and what would make you feel better about your compensation?
Pay fairly. Not 1500 eur to a one speaker (which will resign after 3 months of summer time in Athens) and the other 950 eur. Stop discrimination by making "special organizations to SOME speakers"
Why do you feel undervalued and what would make you feel better about your compensation?
Make it fair, some are paid 1800 gross, me? I'm paid 950 net. Despite I applied for my native language, I'm asked to start in another language. Even my native language speakers are paid MORE! This is pretty disturbing. I feel like a slave every single day.
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