Foundever Claimed Company
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. read more
it has been good, but it's just a job because I need money, honestly it has not been my best experience and there's issues with everything, also they tell you things and then change everything and it is hard to keep up with everything
Briefly describe your overall experience at your company
It has been ok, workload is not that much, however customers constantly treat you badly, also there are few vacations or availability to have them, and when you are sick there's few empathy, also salaries could be more, even increasing to 3000 colones an hour would make a great difference
What are some of the best things about your team?
they interact a lot with each other
What do you like best about the leadership team?
they help you grow and learn
What is most positive about the culture and environment at your company?
meetings where we get to interact with others
What do your coworkers need to improve and how could you work together better?
everything is ok, I'm not that social tho
What do you like best about the leadership team?
they are accessible to others
What makes you most happy at work?
green time between the calls
What is most positive about the culture and environment at your company?
not much....work is so exhausting you only have time to work
What makes you most happy at work?
Lunch time so I am able to take a break and call my husband to feel loved
Why do you feel undervalued and what would make you feel better about your compensation?
better salaries, more flexibility to get vacations, more humanity when you are going through a hard time
Why do you feel undervalued and what would make you feel better about your compensation?
the job done takes more efort than others and life in Costa Rica is expensive, also transportation is not the best and humanity is so low...no justification for anything is taken by the coaches, even if the excuse is legit they will not believe without a paper
Other Employee Reviews for Foundever
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