Foundever – my experience is getting worse year by year, with the high management either ignoring the real issues or being blind to them. This trend will continue and the very few good workers will continue leaving due to those decisions | Comparably

Foundever – my experience is getting worse year by year, with the high management either ignoring the real issues or being blind to them. This trend will continue and the very few good workers will continue leaving due to those decisions

Foundever Claimed Company
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. read more
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EMPLOYEE
PARTICIPANTS
4898
TOTAL
RATINGS
142001

my experience is getting worse year by year, with the high management either ignoring the real issues or being blind to them. This trend will continue and the very few good workers will continue leaving due to those decisions

What is most positive about the culture and environment at your company?

No discrimination in hiring and promoting

Why do you feel undervalued and what would make you feel better about your compensation?

to always have a career plan with specific goals and rewards

What do your coworkers need to improve and how could you work together better?

Be better. Work as team and do the bare minimum of their roles

What does the leadership team need to get better at?

See the reality of the operations or if they already see it, start doing something about it. Focus on more than just billing and costs and more on the bad client contracts we have

What's going wrong and how can it be improved?

Improve the client contracts so that operations can work with real and achievable goals. As well as offer better pay so that we can hire quality people instead of the ones that we currently do

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