Foundever Claimed Company
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. read more
Teamleads trying to help but higher managers don't care about agents. Just numbers and demands of the clients. No option be a human anymore. Medical appointments need to be made 4 to 6 month in advance, there seems to be no option to arrange anything with the project or the WMF teams for that.
What are some of the best things about your team?
good knowledge transfer and communication outside the management team
Why do you feel undervalued and what would make you feel better about your compensation?
Need to fight for evrey raise, while other (doing barely minimum) get frequent raises
What's going wrong and how can it be improved?
Shift plans are distributed with 5 days in advance and changed short term. I cannot plan any appointments or tasks for my kids without discussions or stress at work AND the other ands
Other Employee Reviews for Foundever
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