Foundever Claimed Company
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. read more
As perk , Fitness provided until 1- 19:00 during our shift, unable to benefit. Generali insurance, covered 100 doctor visit informed via email, buut I was charged 150 eur. I feel overwhelmed and wear out understress and pressure everyday. My well being affected negatively
What are some of the best things about your team?
Some of the colloquies are supportive.
What is most positive about the culture and environment at your company?
My TM is caring and good at problem solving.
What do you like best about the leadership team?
Lack off work life balance. -Mostly shift schedule as 1 day off even if contract stated 2 days off . Off day and shift often change without notice. Training is insufficient , yet expectations are high, causing overstress .Manager communication is negative including threatening HR , system error ad
Why do you feel undervalued and what would make you feel better about your compensation?
I feel undervalued because the effort we put in doesnt match the compensation or recognition we receive. The project is highly demanding and KPI s are set very high making difficult to reach the targets. Also there is no performance bonus for 3 months. It d be fairer and more motivating incenti
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