Foundever Claimed Company
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. read more
Fun team. Constant support & development. Good growing opportunities. Lackluster organization between departments and questionable leadership in some instances. Not a bad place at all, however, much room for improvement from staff positions and their communication between the different teams.
What are some of the best things about your team?
Great personalities, warm environment and genuine connections.
What is most positive about the culture and environment at your company?
We have a culture of commitment, mutual respect and juvenile entertainment.
What makes you most happy at work?
That my work is valued. That my opinions are listened to. That my capabilities are actually reviewed and qualified appropriately. That my efforts are compensated equally and that I am given the opportunity to grow if I show that I am ready for the challenge.
What do you like best about the leadership team?
They care. They listen to my concerns and help me grow personally and professionally. They clarify any doubts and help me get acclimated to new challenges. They also pay close attention to my goals, objectives and try to support me personally whenever possible. They make me feel like a person.
Why do you feel undervalued and what would make you feel better about your compensation?
The fact that as staff we are being paid the same amount (and even less considering overtime and extra spiffs or bonuses.) than a regular associate makes. In many instances we have many more responsibilities and have to show much more commitment and willingness. This should be reflected in our wage.
Other Employee Reviews for Foundever
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