Foundever Claimed Company
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. read more
The work itself is still enjoyable. What is not enjoyable is the current treatment of employees in management positions. The workload is increasing, but salaries are at a level where even agents sometimes earn more. It is no surprise that more and more people in such positions are leaving the compan
What do you like best about the leadership team?
The freedom to develop oneself
What are some of the best things about your team?
Partly good mutual support, Teamwork
What is most positive about the culture and environment at your company?
Teamwork with some coworkers, timemanagement
What's going wrong and how can it be improved?
Payment is the main reason
Why do you feel undervalued and what would make you feel better about your compensation?
Learning Specialist (in my case) is a management position with responsibility. If this position earns less than an agent in some cases, then this has nothing to do with cost-cutting measures; rather, it reflects a company's loss of touch with reality.
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