Foundever Claimed Company
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. read more
Mealcard 7 euros? Shame!!You get sick?You don't get paid for it so don't get sick!! Meal card during your vacations?No! Don't eat during those days. With an average of 800 euros rent in Lisbon, is ok receiving 1000?I have a WFH contract, but obliged to come to the office with no transportation help
What are some of the best things about your team?
They're my babies, under paid and still doing their best.
What needs to change to make the company culture better?
Stop paying people to join and reward who's still here. No need to be on the base salary, give bonuses like other BPOs do. For now, Foundever is the worst.
What's going wrong and how can it be improved?
Demotivation due to not being able to arrive at the end of the month. Choosing between lunching or dining. Seeing bad people being promoted. Seeing bad leaders being rewarded for doing nothing.
Why do you feel undervalued and what would make you feel better about your compensation?
3 years here and I see my new agents getting more than me as TM. After 6 months they leave, and I'm still here receiving less than the new ones you're going to hire again and again. You don't appreciate who stay, but who join you. This is the biggest mistake; not convenient being loyal here.
Other Employee Reviews for Foundever
×