Foundever – Used to love working here but the immense day to day pressure and lack of care for people, added to lack of accountability and action for poor performers, make it a tough place to work now | Comparably

Foundever – Used to love working here but the immense day to day pressure and lack of care for people, added to lack of accountability and action for poor performers, make it a tough place to work now

Foundever Claimed Company
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. read more
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EMPLOYEE
PARTICIPANTS
4898
TOTAL
RATINGS
142001

Used to love working here but the immense day to day pressure and lack of care for people, added to lack of accountability and action for poor performers, make it a tough place to work now

What makes you most happy at work?

My team keep me most happy

What does the leadership team need to get better at?

Caring about 'people' like stated, especially within support functions

Why do you feel undervalued and what would make you feel better about your compensation?

1 small pay increase in 13 years despite an enormous hike in responsibility

What are some of the best things about your team?

They are all dedicated, flexible and tenacious despite the pressure they are constantly put under

What is most positive about the culture and environment at your company?

My team are the biggest positive - the company culture is one of modern day slave labour these days

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