Foundever Claimed Company
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. read more
It was better last year
What are some of the best things about your team?
Collaboration and sense of humour
Why do you feel undervalued and what would make you feel better about your compensation?
The salary does not accurately reflect the skills that are in demand in the job market. Although we operate in a digital market, the executives seem to be stuck in a call-centre attitude and refuse to move forward.
What's going wrong and how can it be improved?
Regional micromanagement tendency. The call centre business wants to take over the software one, although it is not necessarily more profitable. They seem to be focused on finding ways to control employees rather than to recognise value, critical thinking, and innovation.
Other Employee Reviews for Foundever
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