Foundever Claimed Company
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. read more
thriving on a day to day basis
What are some of the best things about your team?
camaraderie and teamwork in meeting stats
What makes you most happy at work?
giving resolutions to my member's concerns
What is most positive about the culture and environment at your company?
supportive in terms of work
Why do you feel undervalued and what would make you feel better about your compensation?
Review of salary system, perks and rewards. If there is sufficient budget to hire then there is sufficient budget to have annual salary increase for tenured agents as well //
What does the leadership team need to get better at?
The Leadership Team should improve on all these aspects: *communication *strategic vision *empathy *decision making and motivation This Leadership Team should also be updated of the competitive packages being offered by other BPO's as the turnover rates are extremely getting worse day by day //
Other Employee Reviews for Foundever
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