Foundever Claimed Company
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. read more
Its been a wild one in the sense that ive learned so much in very few months, changes and updates are constant, im happy that all coaches and mentors provide information regardless of which team you are on. it does feel like a family, when one gets sick or have a personal situation, they care.
What do you like best about the leadership team?
Empathy and understanding of each of their agents
What are some of the best things about your team?
Comprehension, team building, sharing of notes and experiences, group learning
What is most positive about the culture and environment at your company?
Prizes for participation, pajama days, food days!!! and the regular fairs
What makes you most happy at work?
coming to share with my peers and solving problems for others ( costumers)
Why do you feel undervalued and what would make you feel better about your compensation?
Considering it's a job with high stakes and sensitive information, and due to inflation, agents should be better compensated. This is a company with US standards, compensation should be closer to that.
Other Employee Reviews for Foundever
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