Foundever – Best place to work and grow. Opportunities are at every corner. Apart from compensation, everything else is amazing for me. | Comparably

Foundever – Best place to work and grow. Opportunities are at every corner. Apart from compensation, everything else is amazing for me.

Foundever Claimed Company
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. read more
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EMPLOYEE
PARTICIPANTS
4898
TOTAL
RATINGS
142001

Best place to work and grow. Opportunities are at every corner. Apart from compensation, everything else is amazing for me.

Briefly describe your overall experience at your company

My overall experience with Sitel has been super amazing. I get the opportunity to empower our employees and clients every day with meaningful changes driven by our Global COO - Olivier's vision P.S. - I am a super-critic with really horrid experience while working for India. But now, I feel valued

What is most positive about the culture and environment at your company?

Freedom of expression and trust in me from my boss.

What makes you most happy at work?

Being recognized and valued drives me to do my best

What are some of the best things about your team?

Individuality. Freedom of expression. Confident. Skillful. Knowledge-house. Kind. Co-operative. Supportive. Amazing

What makes you most happy at work?

Everything. My responsibilities. My learning. My Opportunity to make a difference.

What is most positive about the culture and environment at your company?

The people-first culture and the empowerment endowed by the company is the most positive aspect of Sitel

What are some of the best things about your team?

My team has a pool of extremely intelligent, smart, and amazing individuals from around the world. I love interacting and collaborating with my team because we value each other's potential

What do you like best about the leadership team?

The aggressive and dynamic approach towards transformation and being agile with respect to the growing technology and adapting to evolve is the most awesome part of the global leadership clan. Especially Pierre-Jean Quetant.

Why do you feel undervalued and what would make you feel better about your compensation?

The compensation is extremely low compared to the market standards when you are promoted internally. However there arises a huge disparity when hiring an external resource to do the same role; the difference in compensation and benefits is almost 80 to 100%.

What do you like best about the leadership team?

Unlike the execs and Leadership team in India, the rest of the exec pack has been honest, transparent, and rewarding. The best part about the Global Leadership team is the vision that drives the organization which benefits primarily our Sitel employees and equally our clients.

Why do you feel undervalued and what would make you feel better about your compensation?

I believe the biased and fallible opinion in the leadership team from India refuses to pay fair compensation to an employee. Even with sufficient justification, demanding for one's increment ends at a losing bargain. The most disappointing lie is -If I increase salary for you, others will demand too

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