Foundever Claimed Company
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. read more
I pursued Sitel as a potential employer and have been happy to stay, I hope it's my "forever home", but like any good relationship, I recognize there are faults. As long as the good outweighs the bad, I'm here to stay.
What are some of the best things about your team?
My colleagues epitomize the phrase "can-do attitude".
What is most positive about the culture and environment at your company?
Client focus and agent focus are key at Sitel.
What makes you most happy at work?
I feel accomplished when I complete a big project or group of tasks.
What do you like best about the leadership team?
The team is keeping us growing, profitable and client-focused without forgetting that our people are all that we have to sell.
Why do you feel undervalued and what would make you feel better about your compensation?
Median salary for my experience level & performance is about $15-20K/yr higher than I currently earn. I assume that about 50% of that is accounted for by telecommuting, but I'm still underpaid.
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