Foundever Claimed Company
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. read more
Good onboarding, cooperative and friendly co-workers, and reasonable and approachable boss.
Briefly describe your overall experience at your company
The past year has been busy, engaging, and challenging. It was a very good year that enables us to move faster this year.
Briefly describe your overall experience at your company
it has been a great ride. Quite challenging as there are many things to do and fix but the LT is supportive so this makes things easier. Love my own team and the LT, both in the region and global
What do you like best about the leadership team?
transparency, approachability, empowering, smart, and too cool
What do you like best about the leadership team?
Introducing new ways of doing and getting results.
What are some of the best things about your team?
The are focused, results-oriented, and experienced
What is most positive about the culture and environment at your company?
we are encouraged to initiate and speak up.
What makes you most happy at work?
working with my team on solutions and projects
What do you like best about the leadership team?
results oriented and approachable enough
What is the best part about your compensation package?
base pay and variable bonus
What are some of the best things about your team?
works hard and smart, collaborative
What is most positive about the culture and environment at your company?
The company invests in the engagement of their associates.
What are some of the best things about your team?
collaborative spirit, intelligent, willingness to help and share ideas, straighforward but respectful
What makes you most happy at work?
exchange of ideas with my team, recognition from leaders for a good job, happy employees
What's going wrong and how can it be improved?
Many disjointed processes across regions and countries that impact work efficiency, policy clarity, and performance of functions.
What is most positive about the culture and environment at your company?
The desire to develop associates in all facets. there is training (but more can be done for leaders especially), UH app to get us moving and get tips on nutrition, people-centric, customer-focused, energetic, and passionate
Why do you feel undervalued and what would make you feel better about your compensation?
Benefits are not Best in Class for our size and the business we get. Obsessed with revenues and GM yet there is no performance based recognition or annual merit increase. So pay and benefits are lagging behind our competitors.
Why do you feel undervalued and what would make you feel better about your compensation?
more perqs for the Execs and/or senior leaders of the regions. Maybe LTI/RSU since there is no retirement or car allowance that can help buy a good car fit for VP/SVP or maybe free trip to Paris or Miami for high performing leaders. or for all the VPs/SVPs
Other Employee Reviews for Foundever
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