Foundever – I have joined Sitel very recently. The hiring process, onboarding has been online. So, far my work has been remote as well. I miss the feeling of being in a new environment of a company. | Comparably

Foundever – I have joined Sitel very recently. The hiring process, onboarding has been online. So, far my work has been remote as well. I miss the feeling of being in a new environment of a company.

Foundever Claimed Company
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
4898
TOTAL
RATINGS
142001

I have joined Sitel very recently. The hiring process, onboarding has been online. So, far my work has been remote as well. I miss the feeling of being in a new environment of a company.

Briefly describe your overall experience at your company

The entire hiring process and the current work has been remotely done. The onboarding process needs to be streamlined and employees need to have their systems and accesses ready on the first day.

Briefly describe your overall experience at your company

I got a job when so many people lost their jobs during the pandemic. I am happy that I was selected.

Briefly describe your overall experience at your company

I am glad to have got a job during the pandemic. Onboarding needs to improve. Pay scales need to improve. There should be transparency about growth.

Briefly describe your overall experience at your company

Good so far. We need to improve on onboarding of new hires.

What are some of the best things about your team?

The team feels like a close-knit one.

What is most positive about the culture and environment at your company?

The team feels like a close-knit family.

What are some of the best things about your team?

They are mostly tenured as Coaches.

What is most positive about the culture and environment at your company?

It is like a large family.

What makes you most happy at work?

My process is meeting its goals.

What do you like best about the leadership team?

The leadership team cares about the performance of the employees.

What do you like best about the leadership team?

They are looking to increase the company size with mergers.

What is most positive about the culture and environment at your company?

The company pays importance to fun and engagement from all employees.

What makes you most happy at work?

The fact that all our client metrics are getting met month-on-month.

What makes you most happy at work?

I have freedom to work without too much of interference from my manager.

What is most positive about the culture and environment at your company?

The company has a designated position for Employee Engagement who helps with arranging activities.

What makes you most happy at work?

I am able to work from home and use the time I save for my family.

What makes you most happy at work?

I can continue to work from home. My team is doing well in meeting their targets.

What are some of the best things about your team?

My team is tenured and mature enough to understand their responsibilities. They do their work without much follow-up.

Why do you feel undervalued and what would make you feel better about your compensation?

When I was hired, I was paid only marginally more than what I was earning in the previous company.

What is most positive about the culture and environment at your company?

The number of employees at our site is not too large. So, its feels like we're a close knit family.

Why do you feel undervalued and what would make you feel better about your compensation?

I was offered a very marginal hike over my previous compensation as the talent team said they are offering a job to a jobless person.

What are some of the best things about your team?

Most of my team is with the company for five or more years. They know their job well. So, there isnt much hand-holding I need to do.

What are some of the best things about your team?

Most of the Coaches reporting to me have been with the company for few years now. So, I dont need to hand-hold them much about managing their teams performance.

Why do you feel undervalued and what would make you feel better about your compensation?

I wasnt offered a revise compensation when I asked for it at the time of joining. It seemed the company took advantage of me being unemployed due to COVID.

What do you like best about the leadership team?

I have joined Sitel very recently. Knowing that several of the leaders have been with the company for more than a decade is reassuring that Sitel is a great place to work.

Why do you feel undervalued and what would make you feel better about your compensation?

When I was interviewed, I was out of a job for four months. The Talent Acquisition team took advantage of that and didnt offer me a reasonable hike from my previous compensation.

Why do you feel undervalued and what would make you feel better about your compensation?

I was offered a very minimal hike over my last salary of the previous company. I felt the Acquisition team took advantage of the fact that I was without a job for four months before I got an offer from Sitel.

×
Rate your company