Foundever Claimed Company
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. read more
Sitel is a great company to work for because it is global and powerful, so unlikely to encounter any scenarios where work may not be possible. As an agent I was incredibly happy and would 100% recommend it, Manager and up gets tricky, but employment is pretty much guaranteed.
What do you like best about the leadership team?
Passionate and always have great intentions.
What makes you most happy at work?
My direct peers and team mates.
What is most positive about the culture and environment at your company?
Sitel is outwardly inclusive and had frameworks to support that. Standards and frameworks used for mental well being, physical health, engagement etc are always well thought through.
What are some of the best things about your team?
My team mates take loyalty and handwork to a new level, despite many valid frustrations they never give up and have never dropped the ball. Great colleagues, better humans.
Why do you feel undervalued and what would make you feel better about your compensation?
from my perspective, the budget never seems fairly allocated for dedicated positions and is always levied as an excuse for not paying more, yet always room to hire new positions. We don't pay for skill and intuition, we pay for experience and popularity which often fails us.
Other Employee Reviews for Foundever
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