Foundever Claimed Company
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. read more
Sitel gave me a job after I lost one, thanks to the pandemic. Ever since, I've felt welcome, engaged and challenged. I feel grateful and proud to work for such and amazing company.
Briefly describe your overall experience at your company
I love working for Sitel
Briefly describe your overall experience at your company
I have spent three years in Sitel, starting out as an Operations Manager, and currently filling the Senior Operations Manager position. After being laid off by another company in the industry due to COVID-19 contingencies, Sitel gave me back the trust I had lost in big corporations.
What is most positive about the culture and environment at your company?
Sharing values with most of my peers
What is the best part about your compensation package?
The performance bonus we receive every three months
What is the best part about your compensation package?
The health package and Sitel PLUS
What are some of the best things about your team?
They make my work life easy
What makes you most happy at work?
My coworkers and my direct reports
What makes you most happy at work?
Learning new things and interacting with my team.
What is the best part about your compensation package?
Life insurance and health perks
What do you like best about the leadership team?
My leader is very helpful towards the needs of my account
What is most positive about the culture and environment at your company?
Programs, such as SitelFit, that keep in mind the associates' well-being.
What are some of the best things about your team?
They are all nice, positive and driven people who make my work life easier
What are some of the best things about your team?
They are strong and driven individuals, who are invested in growing and reaching goals.
What do you like best about the leadership team?
They learn about me on a personal level, so that we can build a stronger relationship.
What do you like best about the leadership team?
How much my direct manager and the site director care about me and the people under my command.
What is most positive about the culture and environment at your company?
Having the chance of going to the gym we have at site and interacting with my team at the office
What makes you most happy at work?
Interacting with my team. They are always happy to share their stories, achievements and challenges and it gives me the possibility to help them
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