Foundever Claimed Company
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. read more
I am very happy with the 12 years of experience I have raked at Sitel. This company took an average architecture student in her 20s and provided a wide range of opportunities, not only to grow but also to know her strengths and be able to use them as tools of improvement and growth.
Briefly describe your overall experience at your company
I started working in Sitel 14 years ago as a customer service agent and since I started I have only received support in my development which has helped me to discover my strengths and taught me how to put those to the service of others.
What is the best part about your compensation package?
The health insurance benefit is really good
What are some of the best things about your team?
They are very passionate, creative and people oriented.
What do you like best about the leadership team?
Their investment in building a strong culture, the mindset of gamechangers!
What makes you most happy at work?
Being able to interact with people, provide support, coach and develop my people.
What do you like best about the leadership team?
They are very energetic and clear in the setting of objectives. They invest in people development.
What makes you most happy at work?
Being able to work with my team and support the initiatives and projects of employee experience.
What is the best part about your compensation package?
The flexibility of schedule is something that I appreciate a lot, and the insurance plan provided to managers is a big relief.
What is most positive about the culture and environment at your company?
The company has invested in creating a framework of employee experience that supports the collaboration of all associates in the improvement of the work environment for everyone.
What is most positive about the culture and environment at your company?
I love the investment the company is doing in improving the associate experience through the MaxInsiders community. This initiative opens the door for the frontline users to define and shape up the way our culture should be, inclusive, invested in development and curious.
What are some of the best things about your team?
They are passionate about their job, very critical and hands on individuals who are able to work together to solve issues. All of them are very open to receive feedback and very investment about the nurturing and development of the new layers of leaders.
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