Foundever – Sitel has been good to me since I started and I have progressed as an individual; however, going local (for me) is a mistake in EMEA and has led to silos and politics and moved us away from "One Sitel" which is now a daily challenge impacting my quality at work. | Comparably

Foundever – Sitel has been good to me since I started and I have progressed as an individual; however, going local (for me) is a mistake in EMEA and has led to silos and politics and moved us away from "One Sitel" which is now a daily challenge impacting my quality at work.

Foundever Claimed Company
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. read more
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EMPLOYEE
PARTICIPANTS
4898
TOTAL
RATINGS
142001

Sitel has been good to me since I started and I have progressed as an individual; however, going local (for me) is a mistake in EMEA and has led to silos and politics and moved us away from "One Sitel" which is now a daily challenge impacting my quality at work.

What do you like best about the leadership team?

The passion that they continuously display

What's going wrong and how can it be improved?

Politics, Communication, Different Agendas, Job Boundaries.

What are some of the best things about your team?

Friendship, Camaraderie, Extra Mile, Focussed

Why do you feel undervalued and what would make you feel better about your compensation?

Base salary is not aligned to peers or the market

What needs to change to make the company culture better?

Communication, Small Tents are great but people do not communicate out of them, Leadership in EMEA (too much politics)

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