Foundever Claimed Company
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. read more
It is a company that cares mostly about the numbers and KPIs that they have to deliver and not about how to please the customers and definitely not about their employees.
What's going wrong and how can it be improved?
It is too late to improve anything.
What needs to change to make the company culture better?
I can not think of anything.
What are some of the best things about your team?
We help each other and we get things done.
Why do you feel undervalued and what would make you feel better about your compensation?
If the leaders and managers took some time to understand my work and treated me with more respect instead of constantly questioning most of what me and my co-workers do.
What does the leadership team need to get better at?
Listen to what obstacles the different departments are dealing with instead of just always looking at numbers. It would also be nice if it felt like the leaders actually knew which tasks and assignments the different departments are working with.
Other Employee Reviews for Foundever
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