Foundever Claimed Company
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. read more
I have been here for over a year. This particular site needs more employee / management engagement, continuous education or workshops for leadership across the board (Coaches, OMs, LMs) on how to interact with agents and still do their jobs, overall we just need fresh mindsets and happier people.
What are some of the best things about your team?
Well I necessarily work by myself, but I love seeing everyone and adding a smile to their day.
What do you like best about the leadership team?
I like that I know them individually. I can count on them being at work just as much as I am here.
What makes you most happy at work?
I can make a difference in someone's day just by speaking to them or writing one of my affirmations for them to read.
What is most positive about the culture and environment at your company?
I try to create a nice working atmosphere for everyone. Who wants to continuously work in a place where you feel mad or down?
Why do you feel undervalued and what would make you feel better about your compensation?
I feel like I add VALUE to the company, however, compensation differs. I understand the position I'm in would be an expense, but a dollar or two wouldn't hurt.
Other Employee Reviews for Foundever
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