B-
71/100
Genesys Claimed Company
Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. read more
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Genesys Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
Working for a company that promotes empathy and stability to employees,
Working with the latest technology to support our customers needs.
I really like the environment and culture
The ability to be a free-thinker, offer differing views or concepts and build my career and growth.
Solving challenging problems all the time
A sense of belonging that is well ingrained.
There usually is enough time to actually think about various solutions to resolving an issue.
Great manager and a wonderful team.
Being busy doing work that matters
Feeling like I'm putting energy into something which matters and makes a difference in furthering the company's growth and objectives.
Very hard to work here
my team, my challenge, the companies future
Innovative projects and ideas sharing
My peers and knowing that my manager and exec has our back
Wins, deals, new products etc
Again, the people are why I work where I work.
Review from Customer Support Dept
The scope of the work and the people I work with.
Review from HR Dept
The work I do is cool. I like the tools we use to do our work.
My teammates are awesome. I love working with them.
Review from HR Dept
My co-workers are AWESOME and SMART. It's so nice to work with people I look forward to seeing every day.
What's going wrong and how can it be improved?
The company needs to value loyal employees
What do you like best about your company?
hyper-growth, progressive culture, great people
My coworkers are awesome!!!! Love them.
The scope of the work and the quality of the people.
What would you most like to see improved at your company?
increased diversity among women and underrepresented groups across the workforce and among our leadership ranks
In office perks such as snacks, meals, and amenities could be greatly improved.
Nothing really. We are not a public company, so we don't get stock. That is really the "only" downside of Genesys. Other than that the "little g" is a cool place to work.
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