Genesys Employee Reviews
Out of 200 Genesys employee reviews, 88% were positive. The remaining 12% were constructive reviews with the goal of helping Genesys improve their work culture. The HR team, with 95% positive reviews, reports the best experience at Genesys compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 19% of that department's reviews constructive in nature.
What do you like best about the leadership team?
Aligned to the companies goals and mission
Review from HR Dept
Open and fair leadership who reward employees.
You have access to weekly meetings for mentorship and metrics to see what areas you are doing good in vs what you can work on.
I like that my direct manager fells like she is on my side and I know I can trust her to give honest feedback and good coaching!
people are friendly and smart
What is the best part about your compensation package?
the benefits are the best in my opinion but not stock / RSU
Review from HR Dept
Market comparable compensation package with a good bonus structure.
The Bonus structure is good
Salary is the best part.
Comissions, salary, previdency plan and healthy plan.
What are some of the best things about your team?
Great helpful people, collaborative and supportive
Supportive team members, everyone is helpful
THEY ARE THE BEST TEAM
Review from HR Dept
Diverse and distributed around the world
My team has great chemistry. We all know our roles and how we can help
What is most positive about the culture and environment at your company?
Company promotes empathy to employee,
Good teamwork and support with projects
Very progressive and innovative approach
The empathy and positivity of most all people is contagious. If you come to work with a negative attitude, you do stand out, because it is such a happy vibe.
Open, embraces diversity and is very team oriented.
What did you like most about the interview process?
The interview process is very organized
It had momentum and clear next steps.
1:1 conversations rather than artificial group interviews.
Got to meet a variety of people, yet it never felt like an interrogation. Very friendly and casual conversations.
It was quick and efficient, and my prior experience as a contractor was leveraged.
What makes you most happy at work?
Working for a company that promotes empathy and stability to employees,
Working with the latest technology to support our customers needs.
I really like the environment and culture
The ability to be a free-thinker, offer differing views or concepts and build my career and growth.
Solving challenging problems all the time
What do you like best about your company?
hyper-growth, progressive culture, great people
The scope of the work and the quality of the people.
My coworkers are awesome!!!! Love them.