
Seeing my patients and spending time with my coworkers.
It was clear, professional, and the team was friendly.
Staff are overworked, underpaid, undervalued, and close to burnout. Hiring more people, giving more time off, and being open and clear about communication and policies would help morale.
We have great people on my immediate team. They are all professionals who are passionate about helping our members and supporting each other in the work we do.
Our leadership needs to be more consistent with "walking the talk". They talk about caring for members but then don't provide care by delaying it and not treating their staff well. Staff are overworked and underpaid.
We do the same job as others in other states but don't get anywhere near comparable pay or time off, despite working for the same organization. More pay and more time off along with a defined benefit pension would make me feel better about compensation.